What is an EAP?
Employee Assistance Programs (EAPs) provide voluntary, confidential counseling to employees and their families to help them solve problems that affect their personal lives and work performance. Keeping employees on the job, doing good work and feeling good about themselves is what this program is all about.
The EAP can be useful in circumstances that cause personal stress such as:
- Marital difficulties
- Family problems
- Alcohol or drug issues
- Emotional problems
- Career/Education questions
- Financial pressures
What type of help is available?
Confidential sessions to determine the nature of the problem and to provide
solution focused counseling.
Direct referral to the person, program, or treatment facility to solve
the problem effectively.
Follow-up to make sure the employee and/or family member are satisfied
with the help they are receiving.
When should I use your service?
Use it as soon as you need it. Problems do not go away—they just
compound. Tensions from work are carried home and issues from home show
up at work. You do not need to feel trapped in a situation you cannot solve.
Step Ahead Counseling, EAP is there to help you. The counselors are trained
to listen and recommend options which will help you resolve your specific
concerns.
Who is eligible?
Employees and/or their immediate family members.
What are the costs?
The Employee Assistance Program is provided as an employee benefit at no cost to you. If a referral for additional assistance is needed, the EAP counselor will recommend the best service at a reasonable cost. The employee will be responsible for these costs. In some cases, insurance benefits will cover some of the expense. Step Ahead Counseling, EAP receives no reimbursement from any referrals.
Is the EAP really confidential?
YES. Everything discussed in EAP sessions is confidential.
- No information is entered in
an employee’s
personnel records.
- No information about an employee or a family member is discussed with
anyone in or outside the company without written consent.
- If an employee contacts the EAP directly, the employer will have no knowledge of the employee’s participation in the EAP.
In a situation in which job performance problems have been noted, a supervisor may suggest the EAP to an employee. It is the employee’s choice whether or not to contact the program. In most cases, no information will be exchanged between the EAP and the supervisor. Only in situations in which the supervisor and the employee agree, will the supervisor be informed that the employee is keeping appointments and following through on the EAP appointments.
Contact Step Ahead Counseling, EAP at 219-844-5362
Monday–Friday from 10 a.m. to 6 p.m.